Excellent customer service. A company that actually cares and wants to make sure you are happy with their products and satisfying my nephews needs. My hats off to Rey and Maria. Thank You for all of your help in solving an overlook on my end. Will look forward in doing my own home next spring and using you guys again.

We had a great experience with Cool Minisplits. The ordering and payment process went very smoothly, and they texted me to confirm details on our order to make sure we had selected the correct items. They were very courteous and professional, and our items were shipped promptly. We will purchase from them again!

These days it’s so rare to have a great customer experience. Cool Minisplits immediately sent a confirmation email the same day I ordered online. They were out of one of the line sets but reached out via text to let me know and communicated when it would be in. As promised it arrived even before the said it would. Everything was packaged well and arrived quickly. Thank you for a job well done.

In an age when customer service leaves much to be desired Cool Minisplits does a fantastic job. They made sure when I made my order that I had all the correct parts and have been available anytime I’ve needed any installation help. Very quick response and available seemingly all times of day or night.