MRCOOL DIY Mini Splits Warranty
MRCOOL distributor (hereinafter “Company”) warrants this product against failure due to defects in materials or workmanship under normal use and maintenance as follows:
- Standard Warranty: 5-year parts warranty and 7-year compressor warranty.
- Limited Lifetime Compressor Warranty: Available if specific conditions are met.
Conditions for Limited Lifetime Compressor Warranty:
- Registration: The unit must be registered at the following web address: https://mrcool.com/warranty within 60 days of the installation date.
- MrCool Care Program Enrollment: The original, registered owner must enroll in the MrCool Care program within 4 months from the installation date. This program requires a biannual fee and includes a DIY cleaning kit for regular maintenance.
- Regular Maintenance: The unit must be cleaned biannually using the MrCool Care kit as part of the preventative maintenance to ensure proper function throughout its lifespan.
Coverage Details:
- Within the First 7 Years: If compressor failure occurs, verified by diagnostic testing performed by a certified HVAC technician, the warranty provides one entire unit replacement (equipment only).
- After 7 Years: The limited lifetime compressor warranty covers the cost of a replacement compressor (equipment only).
Important Notes:
- The warranty does not cover any costs incurred for diagnosis or replacement of equipment.
- If the original owner does not register the unit, the warranty defaults to the standard 5-year parts and 7-year compressor warranty.
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