Ducted System Manuals

MRCOOL DIY Hyper Heat Central Ducted System Warranty

MRCOOL distributor (hereinafter “Company”) warrants this product against failure due to defects in materials or workmanship under normal use and maintenance as follows:

Standard Warranty: 10-year parts, compressor, and labor warranty (first 90 days of labor warranty is the responsibility of the installing company).

Conditions for Warranty:

  • Installation: Applies to units installed in owner-occupied residences, multi-family residences, and limited commercial applications using a 1-Phase power supply.
  • Purchase Source: Must be purchased from an authorized dealer and installed adhering to all applicable codes, policies, and licensing requirements.
  • Professional Installation: Required unless the MRCOOL Quick Connect Pre-Charged Line Set is used in the installation.
  • Compatibility: Warranty voided if installed with a used, incompatible, or unapproved condenser/air handler.

Coverage Details:

  • 10-Year Total: Covers parts, compressor, and labor (labor starts on the 91st day after original installation).
  • Non-Transferable: Applies only to the original owner and does not continue after the unit is removed from its original installation location.

Important Notes:

  • The warranty does not cover freight, maintenance, system diagnostics, operation costs, electricity or fuel costs, lodging charges, or refrigerant.
  • Parts replaced under warranty are covered only for the remainder of the original warranty period.

📑 Central Ducted Hyper Heat Brochure

📑 Installation Owner's Manual

📑 Performance Specification

📑 Thermostat User Manual

📑 Remote Control User Manual

📑 Warranty Statement

📑 AHRI Certifications: 24K BTU - 36K BTU - 48K BTU - 60K BTU

📑 Energy Guide Certifications: 24K BTU - 36K BTU - 48K BTU - 60K BTU

Add Paragraph under FAQS Heading


What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).