MRCOOL DIY Mini-Splits FAQs

  1. Does MRCOOL Mini Split qualify for tax credit? 
    Only the MRCOOL DIY Mini Split systems in the single zone and multizone 18,000 - 27,000 BTU range qualify for rebates. For detailed information on rebates and incentives, visit the MRCOOL Rebate Center at https://mrcool.com/rebate-center/. This will guide you on the available savings for these specific systems.

  2. How does a MRCOOL mini split work?
    A MRCOOL mini split transfers heat between indoor and outdoor units using refrigerant, offering ductless heating and cooling. With DC inverter technology, the compressor adjusts its speed based on heating or cooling needs, ensuring precise temperature control, better energy efficiency, and extended system lifespan.

  3. What is the difference between MRCOOL DIY and Advantage?
    MRCOOL DIY systems are designed for DIY installation, while Advantage systems require professional installation. Additionally, DIY systems typically have higher SEER ratings and more advanced features.

  4. Are MRCOOL mini splits really DIY?
    Yes, MRCOOL mini splits are designed for DIY installation, featuring pre-charged refrigerant lines and quick-connect systems for ease of setup. They do not require an HVAC technician for installation or vacuuming the lines, making the process more accessible and cost-effective for homeowners.

  5. Does MRCOOL Mini split heat well?
    Yes, MRCOOL Mini Splits are designed to provide efficient heating in addition to cooling, making them suitable for year-round comfort. The DIY Mini-Split can heat at 100% capacity at -5 degrees Fahrenheit and maintain effective heating even with outdoor temperatures as low as -13 degrees Fahrenheit, ensuring consistent performance in extreme conditions.

  6. Is MRCOOL DIY reliable? 
    Yes, their systems are renowned for reliability, backed by strong customer reviews and extensive warranties: 5 years on parts, 7 years on the compressor, and a lifetime compressor warranty with biannual use of the recommended cleaning kit. This underscores the brand's dedication to quality and customer contentment.

  7. Where are MRCOOL mini splits made?
    All their systems are designed and assembled in the United States, using components from around the world.

  8. How long does it take to install a MRCOOL DIY mini split?
    The installation time for a MRCOOL DIY mini split may vary, but typically, it can be completed within a day by a competent DIYer.

  9. How much should I expect to pay for a MRCOOL DIY mini split?
    The cost of a MRCOOL DIY mini split system starts between $2,000 and $5,000, and can increase with system capacity, features, and the addition of more zones.

  10. Where to buy a MRCOOL DIY mini split?
    It can be purchased through various online retailers, HVAC suppliers, and home improvement stores. By choosing to buy from us, at cool-minisplits.com, you'll benefit from our 24/7 customer support and 48-hour emergency technical assistance, ensuring prompt help when you need it most. This level of support is a significant advantage over purchasing from other sellers, where you might wait months to receive technical assistance.

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Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).